Thanks for the great team and project host I had! In the one-week practical work, I learnt many things to apply school knowledges into company projects with real users and partners.
First of all, we didn’t expect that during the week we had no support from the development team, to ask about the goals of the testing. We later realized to start sectionalizing the website, and focus on several individual tasks that look obvious to the
user. If users succeed in those major tasks, we can go into details. However, even the user task showing on landing page has a number of usability issues.
Secondly, we were glad that we were about to make decision on our user research approaches. In the beginning, we wanted to do usability tests for all. Along with hearing from users and asking feedback from colleagues, we think the the usability issue
of sidebar is mostly about the grouping. So we changed to do Card Sorting. And when observing the users sort cards, we found the naming is also an issue hinders grouping. Therefore, we combined card sorting and card renaming, which ended up with
a good result.